General
This website is owned and managed by Caucasian Hair and it is assumed that as a user of the Caucasian Hair website you have accepted these Terms and Conditions in their entirety and by use of the website you agree to be bound by the terms contained therein.
Caucasian Hair reserves the right to change these Terms and Conditions at any time, but will not alter these materially in such a way as to be detrimental or less-protective of information about you that may have been collected in the past, without first obtaining your consent.
Access
There are various levels of access available to users:
- Unregistered – users can print from, access and search the Caucasian Hair website without charge provided they agree to be bound by the Terms & Conditions of this statement. Material that is included within the free areas will be clearly declared.
- Registered – to purchase any products provided on this site, and receive a higher level of support, users must first register with the Caucasian Hair website.
Use of Customer Information
Caucasian Hair may from time to time use automatically retrieved information from anonymous sources to update the content and/or operation of the website. In addition, Caucasian Hair may from time to time use personal information submitted by the user at any location in its web site. Please see the privacy statement for more information.
Caucasian Hair may use technology to aid the processing of your order and/or track the browsing patterns of our site visitors, which can include "cookies" which would be temporarily stored on your computer during the order process. Information collected in this way can be used to identify you unless you modify your Internet browser settings, which you can do if you wish to disable these and prevent this from happening. You should be aware however, that if you do so, then this may prevent you from ordering products from Caucasian Hair online. If you experience any problems purchasing products online from Caucasian Hair, please contact us at enquiry@caucasianhair.com.
Please note that Caucasian Hair will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and will not share any of your information with other third parties without first obtaining your consent.
If you have subscribed to receive newsletters and information direct to your desktop, you may cancel these subscriptions at any time by notifying Caucasian Hair that you no longer wish to receive such communications.
Copyright
The Caucasian Hair website, any material contained therein and any other rights associated with the website are protected under copyright law and may not be reproduced by you for any public or commercial use without the express written permission of Caucasian Hair.
If you wish to reproduce, store or transmit any of the content that appears on the Caucasian Hair website on any other website, intranet or extranet, you must first obtain the express written permission to do so from Caucasian Hair.
Limitation of Liability
Caucasian Hair, its partners or affiliates or any party involved in creating, producing or delivering this service, or on any website linked to this service, shall not be liable in any manner whatsoever for any direct, incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use this service, or any site linked to this service, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure.
Caucasian Hair shall also not be liable for any damages or losses, arising in contract, tort or otherwise; including lost profits, loss of business, or data; business interruption, damages and/or other consequential losses that result from your use of or inability to use the service, and/or from any action taken by you as a direct result of using material provided on the Caucasian Hair website. This includes sites accessed through links from the Caucasian Hair website.
Jurisdiction
These Terms and Conditions are governed by the Laws of England and any arising disputes resulting from the use of the Caucasian Hair website shall be dealt with in the English Courts.
Refunds & Exchanges
Please remember to place your order with utmost attention. All Natural Hair products are final and non-refundable. Exchanges are accepted (Exchanges are made by unclean hair e.g. nets and too much gray hair), first time exchanges are accepted without any shipment charges. Shipment charges will be made on all further exchanges. Because of hygienic reasons exchanges are accepted - only for items which are UNOPENED AND UNUSED; all exchanges must be returned in the original package. Exchanges on retail hair are to be made within 10 working days.
Wholesale Orders
Our wholesale orders start from 5kg. Because our wholesale products are customize according to specific description of our customers there are no refund and exchanges accepted. (Exchanges are made by unclean hair e.g. nets and too much gray hair) For wholesale orders outside the UK, we accept payment via Western Union or bank transfer (for other transfer options please contact our wholesale team).
Our wholesale orders can take up to 14 days for deliveries depending on the volume of the order, for more info please contact our wholesale team.
